This post was originally published January 9, 2017, and was extensively updated on May 16, 2024
Your dental practice website is your online headquarters. It’s the first thing prospective patients will see when they click through to your
The key, then, is to make sure that your dental website design is the best it can be. It should incorporate the qualities of the best websites for dentists and do an excellent job of representing you and your practice.
In this post, we’ll share 10 examples of customized dental websites and outline the key qualities that make them stand out from their competitors.
Let's start by discussing why having a great dental website is essential for your practice. It shouldn’t be an afterthought.
Your dental practice website is central to your online activities. Dentists’ websites are often the first place potential patients visit. If your website doesn't feature an accessibility menu, dental patient reviews, testimonials, clear explanations of the services you provide, and bios of your team, you run the risk of visitors navigating away before they make an appointment.
Dental practices with great websites get more traffic than poor ones because a great site includes meticulous search engine optimization to help visitors find your website. Most people use Google to find service providers, and a well-optimized site is far more likely to earn a spot near the top of Google’s search results than one that has been neglected.
Finally, a well-designed and easy-to-use website will help you keep up with your competitors and even make you stand out if their old sites need updating.
In other words, your website design isn’t just important. It’s a key element of your branding and marketing that you can’t overlook. That’s why we recommend working with a dental marketing expert who understands the design elements of an effective dental website.
In this post, we will give ten examples of dentists doing things right regarding website design for dentists. We'll review what they are doing, how they implement it, and why it's good. Let's go.
The first quality your dental website needs is a clean and organized interface. You don’t want cluttered graphics that make it difficult for visitors to find what they want. It should be easy to navigate.
Finn Hill Dental’s website layout is tidy and organized. While they have a separate page for their dental services, links on their homepage make it easy to find exactly what each visitor needs.
Whether a visitor to the site is looking for a routine cleaning, whitening procedure, or emergency treatment, they can get to the relevant information with just one click.
In addition to simple and intuitive navigation, your website must be comprehensive in the information it provides. Today’s dental patients are web-savvy, and they expect what to find and where to find it. You’ll need to make sure you include expected, essential pages, such as:
An example from Kirkland Family Dentistry illustrates how key pages can help new visitors find what they want.
You’ll notice that their About Us menu includes general information plus bios for each dentist on the team. Scrolling down the home page provides quick links to each service page. Any prospective patient visiting this site could easily find what they need because it’s all right there and accessible from the homepage.
Patient convenience and accessibility should be a priority for every dental practice website. Remember that some patients may need accessibility features to read, hear, or click on relevant links. On a related note, you can boost patient convenience by including a comprehensive FAQ page that addresses patient questions and concerns.
Signature Dental in Frisco, Texas, is a good example of this. Their contact page includes separate information for the practice’s two locations and a thorough and helpful FAQ page.
Signature Dental's FAQ page layout is clean. There’s no need to click through for detailed responses to questions since the information is all right there. This website’s sleek design and comprehensive nature streamline the patient journey and underscore Signature Dental’s commitment to excellent customer service and local presence.
Your website's ultimate job is to represent your practice online and encourage new patients to schedule appointments. That means that you’ll need to ensure that your website is optimized to maximize your conversion rates.
To convert visitors to paying patients, your website should have the qualities we’ve discussed, including a clean design, easy navigability, and user-friendly features. It should also have a strategically placed call to action to catch visitors’ attention. Here’s an example from Clover Orthodontic Studio of West Hollywood.
Notice the muted and complementary colors and the eye-catching nature of the call to action. This orthodontist in Hollywood did a great job with this. We love this design for its simplicity and the ease with which visitors can book an appointment.
If you want visitors to your website to trust you with their smiles, you’ll need to be strategic about using visuals to build trust. Many practices utilize before-and-after photos and patient testimonials to illustrate patients' quality of care.
Potential patients will feel far more comfortable booking an appointment with you if they can see proof that you’re a caring dentist with happy patients. Here’s an example of effectively using before-and-after photos from the Kennewick Dental website, which has a Smile Gallery featuring pictures of their work on their patients.
What we like about this website is that it has taken the time to share anonymous before-and-after photos with descriptions of its work to improve its patients' teeth.
Dentistry has always used technology to treat patients, but in our modern era, the technology is changing rapidly. Patients want to know that their dentists are keeping up with new technology that will make their dental visits more comfortable, resulting in less time in the chair and more precise work. That means you’ll need to show your patients you’re not stuck in the past.
An example we like comes from New Haven Dental Group, a dental practice that advertises itself as tech-forward. They have a special section under the About Us menu on their homepage where patients can click to read about the technology they use.
The practice's sleek and professional website design reflects its dedication to using the latest technology. The website makes it easy for patients to learn about the technology they use, allowing them to make informed decisions about choosing New Haven Dental Group.
Videos are popular with web users for a reason. They provide an entertaining, low-effort way to learn about businesses, including healthcare providers like dentists. That’s why we recommend using videos on your dental practice website.
Here’s an example from Tend, a multi-location practice with an innovative and user-friendly website.
This video is fun and engaging. In just 14 seconds, it introduces website visitors to this practice’s unique approach to dental care.
The best dentists don’t just clean and treat their patients’ teeth. They share a passion for educating patients about good oral hygiene and providing them with an array of resources to help them do the best possible job of caring for their smiles.
A case in point is the Austin Oral Surgery website, which has a section dedicated to patient education. It includes blog articles, videos, and (as noted above) a strong FAQ page.
Each article contains useful information. For example, the article about TMJ provides information about symptoms, treatments, and answers to commonly asked questions. This practice uses creative visuals and compelling copy to engage users and help them learn about oral health.
Your website should have compelling headings and subheadings to welcome visitors. Incorporating video into your heading will engage people and improve your conversion rate. While we’ve already mentioned videos, using them right at the top of your homepage is impactful and provides a strong first impression for visitors.
Check out this example from Atlanta Dental Spa, which uses a video that plays automatically behind its headers.
Without having to search, new visitors to this dental website get an immediate introduction that highlights the practice’s motto of “Better life through better dentistry.” Visitors can click the play button to see the full video with a brief tour of the dental spa and an explanation of its services.
One of the biggest obstacles to people who require dental care is a lack of insurance and/or payment options. The best dental practice websites make it easy for visitors to learn whether you accept their insurance and how they can pay. Here’s an example of a website from Zen Dental Studio that does a great job of providing visitors with the payment and insurance information they need.
You can see that they’ve included a “Patients” tab on their main menu that allows patients to read about insurance options and membership plans and view their FAQ. We also like that they’ve included “Book Now” and “Call Now” buttons to encourage visitors to contact them and book an appointment, as well as reminders to minimize cancellations and no-shows.
How can you tell where your dental website stands? Here are a few questions to ask yourself to decide if it’s time for an update.
Mobile compatibility is critical for dentist websites. More than half of all searches happen on mobile devices, so providing a great mobile experience for visitors to your website is essential. A mobile responsive design ensures that all patients, regardless of which device they use to visit your website, will have a good experience.
Website optimization requires knowledge and expertise. While keywords are still important, there are many other factors to consider. A properly optimized website includes clean navigation, internal links, external links to sites you reference, schema markup, and more. Your best bet is to partner with a digital marketing agency specializing in SEO for dental websites.
Privacy and security are essential for any dental practice website. Patients rely on their healthcare providers, including dentists, to keep their personal health information private and safe from hackers. You can do multiple things behind the scenes to secure your website, including installing an SSL certificate, using multi-factor authentication for users, creating offsite backups of your data, and running regular audits. You will also want to ensure your website has a privacy policy and is ADA-accessible.
As often as you need to. You don’t need to worry about updating your website to have ‘fresh content’ for Google. Google prefers ‘fresh content’ when the query involves a time-sensitive answer.
Example: best dentist in Seattle
Time sensitive? Not really. Will updating your website frequently help? No.
Example: best electronic toothbrushes of 2024
Time sensitive? Yes. Will updating your website frequently help? Perhaps. What will help is having an article on your website that has been written fairly recently and discusses the best electronic toothbrushes of 2024.
Patient testimonials are an excellent way of providing 'social proof' to potential patients. They help reassure potential patients that they can trust you with their teeth. Testimonials may not carry the same weight as reviews, but they allow dentists to share patient experiences and treatment details.
Your overall website experience (both design and user experience) can and will impact how patients perceive your practice. Making a strong first impression is a must. First-time visitors will likely click the dreaded back button if a website is dated-looking, slow to load, or not mobile-friendly. Keeping your web design modern, user-friendly, and appealing is one of the best ways to improve your conversion rate and attract new patients.
Most dentists will be fine with a customized, templated website. That’s what we build for our clients. What does this mean? We start with a template or framework and customize it based on design trends, user experience best practices, SEO best practices, your preferences, the industry, the local market, and more.
Our websites start at $3,999 and go up to $5,999 (Depending on how many pages you need on your website).
You can see what these websites look like by visiting our portfolio.
Other companies will charge $100-300 per month in perpetuity, essentially a stock website you lease. This is the business model of many large dental marketing companies. These are basically site rentals. Once you cancel with them, you lose your website. You’ll likely have the same website as dozens or hundreds of other dental practices. Likely with the same content as well- just with your specific info edited in.
Finally, the last option is to customize a new website fully. This usually starts with a wireframe, followed by a custom design completely unique to you. Fully custom sites take longer and cost more money. Typically, you’ll pay $8k-$20k+ for a fully custom site. I’ve yet to see an instance where a customized, templated website wouldn’t be just as good.
Your website should reflect your practice and its mission. New and current patients should be able to find the information they need to feel comfortable trusting you with their smiles. The 10 website examples we’ve included here can help you update your site to provide patients with the best possible experience.
Do you need someone to update your dental practice website and improve the patient experience? Titan Web Agency is here to help!