Tyson Downs

Tyson Downs, the owner of Titan Web Agency, has years of experience working with small businesses and helping them meet their revenue goals. Prior to starting Titan Web Agency, he freelanced in SEO and Web Design while working in the corporate world. Tyson is a graduate of Brigham Young University, the father of 5, and enjoys spending time with his family. Particularly on the baseball field.

Digital Marketing Advice for Dentists & Other Healthcare Professionals

Helping you get online, get noticed, and grow your practice.

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Overdue Dental Accounts & How to Maximize Practice Collections [Sample Collection Letter Template + Phone Script]

While many dental patients have some form of dental insurance, many do not. It’s common for dental practices to offer payment plans to patients who need them. While it’s beneficial to offer patients some flexibility in how they pay, the result may be a collection of past-due invoices. As you know, a lack of incoming payments can cause issues with cash flow.

Top 27 Dental Industry Trends & State of Dental in 2023

Are you prepared for dental industry changes in 2023? This post was originally published August 13, 2015, and updated December 27, 2022. At Titan Web Agency, we work with some of the nation's top dental practices. We consider it our responsibility to stay on top of the latest dental industry trends and what they mean for our clients. As the new year has almost begun, it is time to review the current trends in dentistry for 2023 and how they’ll impact[…]

CTA Reviews

Your Guide To Getting More Google Reviews

You'll learn:

  • The benefits of setting up a review program
  • The one mistake you can't afford to make when trying to get reviews
  • The most effective strategy ever in getting positive patient reviews
  • What to do if you get a negative review
  • Exactly what to say to get patients to leave you reviews. We'll even provide a template that you can copy and paste word for word

Patient Retention: 13 Strategies to Improve Your Practice Retention Rate

*This post was originally published April 6th, 2017, and extensively updated August 8th, 2022. Are you struggling with your patient retention rate? As a healthcare professional with your own practice, it can be disheartening to see your patients leaving and going to your competitors. Attracting new patients is far more costly than retaining existing ones, so focusing on patient retention is essential for practice growth. At Titan Web Agency, we work[…]

11 Ways to Dramatically Reduce Dental Patient Cancellations and No-Shows

What is the best approach to handling patient cancellations? In any dental practice, patient cancellations and no-shows reduce profits and can impede efforts to grow a practice and attract new patients. While it’s impossible to eliminate all cancellations, it’s essential to put practices in place to reduce them and minimize no-shows. No-shows are even more disruptive than cancellations because there is no warning and thus, no way to fill the[…]

17 Creative Ways to Improve Patient Satisfaction

*This post was originally published February 2nd, 2016, and extensively updated July 8, 2022. How Can Patient Satisfaction Be Improved?  Patient satisfaction is at the core of any successful healthcare practice. When patients feel respected, valued, and cared for, they are likely to remain with a provider for years. They may also help attract prospective patients by making referrals and writing positive reviews. Sometimes, providers lose sight of the[…]

11 Effective Ways to Market Drug Rehab Centers

* Originally Published Dec 29, 2016. Updated June 23, 2022 Addiction treatment marketing is a sensitive and complex subject. You want to keep your center as full as possible to help the greatest number of people and maintain a financially viable business, but at the same time, you need to be careful to use ethical drug rehab marketing tactics to protect your reputation.

Managing Dental Patients Dismissal [Sample Patient Dismissal Letter]

When Titan Web Agency works with dental practices, we almost always focus on acquiring new patients. We develop new dental marketing strategies, create PPC ads, and help our clients grow their practices and increase their profits. While attracting new patients is essential, it can be equally as important to recognize when it’s necessary to cut ties with the dentist-patient relationship in your practice. It’s a process that can be emotionally fraught[…]

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